{"title":"Assurance d’expédition","description":null,"products":[{"product_id":"shipping-protection","title":"Protection des expéditions","description":"\u003cp\u003eAjoutez la Protection d'expédition xCotton lors du paiement pour protéger votre colis contre les dommages, la perte et le vol. Consultez sp.xcottons.com\/parcel#\/more pour en savoir plus.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c!-- sections\/static-shipping-protection.liquid --\u003e\n\u003csection class=\"section static-shipping-info\"\u003e\n\u003cdiv class=\"responsive-container\"\u003e\n\u003ch1 class=\"h2\"\u003eFAQ sur la Protection d'expédition\u003c\/h1\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003cstyle\u003e\n      .responsive-container {\n        max-width: 1200px;\n        margin: 0 auto;\n        padding: 20px;\n        box-sizing: border-box;\n      }\n      .static-shipping-info {\n        font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", Arial, sans-serif;\n        line-height: 1.6;\n        color: #333;\n      }\n      .static-shipping-info h1 {\n        font-size: 2em;\n        margin-bottom: 1em;\n        font-weight: 600;\n      }\n      .static-shipping-info h2 {\n        margin-top: 2em;\n        font-size: 1.6em;\n        font-weight: 600;\n        color: #111;\n      }\n      .static-shipping-info strong {\n        font-weight: 600;\n      }\n      .static-shipping-info ul,\n      .static-shipping-info ol {\n        margin-bottom: 1.2em;\n        padding-left: 1.8em;\n      }\n      .static-shipping-info .note {\n        margin-top: 10px;\n        font-weight: 600;\n        color: #444;\n      }\n      .static-shipping-info a {\n        color: #0066cc;\n        text-decoration: underline;\n      }\n\n      @media (max-width: 768px) {\n        .responsive-container {\n          padding: 16px;\n        }\n      }\n    \u003c\/style\u003e\n\u003csection class=\"section static-shipping-info\"\u003e\n\u003cdiv class=\"responsive-container\"\u003e\n\u003cp\u003e\u003cstrong\u003eQ1 : Qu'est-ce que la Protection d'expédition ?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eR1 : Lors d'un achat auprès de boutiques partenaires de Xcotton, vous pouvez choisir la Protection d'expédition afin de protéger votre commande contre la perte, les dommages ou la mauvaise livraison pendant le transport.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ2 : Quand puis-je déposer une réclamation ?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eR2 : Vous pouvez déposer une réclamation dans les circonstances suivantes :\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCommandes nationales non livrées après 30 jours\u003c\/strong\u003e ou \u003cstrong\u003ecommandes internationales non livrées après 60 jours\u003c\/strong\u003e à compter de la date d'expédition.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eDommages visibles sur le colis livré.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColis indiqué comme « livré », mais non reçu\u003c\/strong\u003e (des justificatifs sont requis, par exemple un rapport de police ou des images de vidéosurveillance).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLivraison à une adresse incorrecte\u003c\/strong\u003e en raison d'erreurs système ou de traitement (à condition que l'adresse correcte ait été indiquée lors du paiement).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eQ3 : Comment déposer une réclamation ?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eR3 : Pour signaler les colis perdus, endommagés ou mal livrés :\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eConsultez le \u003cstrong\u003e\u003ca rel=\"noopener noreferrer\" href=\"https:\/\/sp.xcottons.com\/parcel#\/parcel\/parcel-login\" target=\"_blank\"\u003eCentre de résolution Xcotton\u003c\/a\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003eE-mail \u003cstrong\u003esupport@xcottons.com\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp class=\"note\"\u003eRemarque : Toute réclamation doit être soumise \u003cstrong\u003edans les 90 jours\u003c\/strong\u003e suivant la date de la commande.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eQ4 : Puis-je annuler la Protection d'expédition ?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAvant expédition :\u003c\/strong\u003e Contactez directement le marchand pour obtenir un remboursement.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAprès expédition :\u003c\/strong\u003e Non remboursable une fois la commande expédiée.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e","brand":"xcotton","offers":[{"title":"S001","offer_id":49471620677825,"sku":"XMHPACELSKU","price":0.93,"currency_code":"EUR","in_stock":true},{"title":"S002","offer_id":49471620710593,"sku":"XMHPACELSKU","price":1.09,"currency_code":"EUR","in_stock":true},{"title":"S003","offer_id":49471620743361,"sku":"XMHPACELSKU","price":1.38,"currency_code":"EUR","in_stock":true},{"title":"S004","offer_id":49471620776129,"sku":"XMHPACELSKU","price":1.66,"currency_code":"EUR","in_stock":true},{"title":"S005","offer_id":49471620808897,"sku":"XMHPACELSKU","price":1.95,"currency_code":"EUR","in_stock":true},{"title":"S006","offer_id":49471620841665,"sku":"XMHPACELSKU","price":2.23,"currency_code":"EUR","in_stock":true},{"title":"S007","offer_id":49471620874433,"sku":"XMHPACELSKU","price":2.52,"currency_code":"EUR","in_stock":true},{"title":"S008","offer_id":49471620907201,"sku":"XMHPACELSKU","price":2.8,"currency_code":"EUR","in_stock":true},{"title":"S009","offer_id":49471620939969,"sku":"XMHPACELSKU","price":3.09,"currency_code":"EUR","in_stock":true},{"title":"S010","offer_id":49471620972737,"sku":"XMHPACELSKU","price":3.37,"currency_code":"EUR","in_stock":true},{"title":"S011","offer_id":49471621005505,"sku":"XMHPACELSKU","price":3.66,"currency_code":"EUR","in_stock":true},{"title":"S012","offer_id":49471621038273,"sku":"XMHPACELSKU","price":3.94,"currency_code":"EUR","in_stock":true},{"title":"S013","offer_id":49471621071041,"sku":"XMHPACELSKU","price":4.23,"currency_code":"EUR","in_stock":true},{"title":"S014","offer_id":49471621103809,"sku":"XMHPACELSKU","price":4.51,"currency_code":"EUR","in_stock":true},{"title":"S015","offer_id":49471621136577,"sku":"XMHPACELSKU","price":4.8,"currency_code":"EUR","in_stock":true},{"title":"S016","offer_id":49471621169345,"sku":"XMHPACELSKU","price":5.08,"currency_code":"EUR","in_stock":true},{"title":"S017","offer_id":49471621202113,"sku":"XMHPACELSKU","price":5.37,"currency_code":"EUR","in_stock":true},{"title":"S018","offer_id":49471621234881,"sku":"XMHPACELSKU","price":5.65,"currency_code":"EUR","in_stock":true},{"title":"S019","offer_id":49471621267649,"sku":"XMHPACELSKU","price":5.94,"currency_code":"EUR","in_stock":true},{"title":"S020","offer_id":49471621300417,"sku":"XMHPACELSKU","price":6.22,"currency_code":"EUR","in_stock":true},{"title":"S021","offer_id":49471621333185,"sku":"XMHPACELSKU","price":6.51,"currency_code":"EUR","in_stock":true},{"title":"S022","offer_id":49471621365953,"sku":"XMHPACELSKU","price":6.79,"currency_code":"EUR","in_stock":true},{"title":"S023","offer_id":49471621398721,"sku":"XMHPACELSKU","price":7.08,"currency_code":"EUR","in_stock":true},{"title":"S024","offer_id":49471621431489,"sku":"XMHPACELSKU","price":7.36,"currency_code":"EUR","in_stock":true},{"title":"S025","offer_id":49471621464257,"sku":"XMHPACELSKU","price":7.65,"currency_code":"EUR","in_stock":true},{"title":"S026","offer_id":49471621497025,"sku":"XMHPACELSKU","price":7.93,"currency_code":"EUR","in_stock":true},{"title":"S027","offer_id":49471621529793,"sku":"XMHPACELSKU","price":8.22,"currency_code":"EUR","in_stock":true},{"title":"S028","offer_id":49471621562561,"sku":"XMHPACELSKU","price":8.5,"currency_code":"EUR","in_stock":true},{"title":"S029","offer_id":49471621595329,"sku":"XMHPACELSKU","price":8.79,"currency_code":"EUR","in_stock":true},{"title":"S030","offer_id":49471621628097,"sku":"XMHPACELSKU","price":9.07,"currency_code":"EUR","in_stock":true},{"title":"S031","offer_id":49471621660865,"sku":"XMHPACELSKU","price":9.36,"currency_code":"EUR","in_stock":true},{"title":"S032","offer_id":49471621693633,"sku":"XMHPACELSKU","price":9.64,"currency_code":"EUR","in_stock":true},{"title":"S033","offer_id":49471621726401,"sku":"XMHPACELSKU","price":9.93,"currency_code":"EUR","in_stock":true},{"title":"S034","offer_id":49471621759169,"sku":"XMHPACELSKU","price":10.21,"currency_code":"EUR","in_stock":true},{"title":"S035","offer_id":49471621791937,"sku":"XMHPACELSKU","price":10.5,"currency_code":"EUR","in_stock":true},{"title":"S036","offer_id":49471621824705,"sku":"XMHPACELSKU","price":10.78,"currency_code":"EUR","in_stock":true},{"title":"S037","offer_id":49471621857473,"sku":"XMHPACELSKU","price":11.07,"currency_code":"EUR","in_stock":true},{"title":"S038","offer_id":49471621890241,"sku":"XMHPACELSKU","price":11.35,"currency_code":"EUR","in_stock":true},{"title":"S039","offer_id":49471621923009,"sku":"XMHPACELSKU","price":11.64,"currency_code":"EUR","in_stock":true},{"title":"S040","offer_id":49471621955777,"sku":"XMHPACELSKU","price":12.24,"currency_code":"EUR","in_stock":true},{"title":"S041","offer_id":49471621988545,"sku":"XMHPACELSKU","price":12.81,"currency_code":"EUR","in_stock":true},{"title":"S042","offer_id":49471622021313,"sku":"XMHPACELSKU","price":13.52,"currency_code":"EUR","in_stock":true},{"title":"S043","offer_id":49471622054081,"sku":"XMHPACELSKU","price":14.23,"currency_code":"EUR","in_stock":tr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